My Grandmother has End Stage Renal Failure. Last week, her Hemoglobin level went down to 7.5 hence the order for her to undergo yet another blood transfusion. We looked for blood donors but because they failed to meet the guidelines, they were deferred. It was then that I decided to deposit P2,000 just so my Grandmother can borrow a bag of packed RBCs that day from the hospital’s blood bank and they can start the dialysis. My cousin gave me his donor card the next day so we can finally refund the P2,000. From what we know, if you have donated blood through the Philippine Red Cross (PRC), they will give you this Donor Card. It will serve as a priority card for replacement whenever your loved ones are in need of blood and also as a record of your blood donations to ensure that the gap between donations is three months or more.
The hospital’s blood bank gave me a shipment form that I should present to Red Cross the next day. I went to Red Cross and did as I was told. The lady wrote my grandmother’s last name on the remarks of my cousin’s donor card, she logged everything else, and told me to follow-up the request after a day. I went back to the hospital again to confirm that I have been to Red Cross and to bring back the other piece of the shipment form. It was Friday then but because I know how the Filipino system works, I did not call the following day. I went to the hospital on Monday but they said PRC hasn’t shipped the blood. On Tuesday, I went back to PRC to check. The lady lost my request so she wrote the details on a small piece of paper and said that I should call the next day. I called the hospital on Wednesday, and yeah, not yet, still. But the PRC had delivered for two other patients. Today, I went back to PRC but… again, they cannot find the small piece of paper so another lady wrote the details on another piece of paper. I told her that I have been there to follow-up our request twice already. Of course, I did it in a calm manner.
I was still patient until she asked me why I did not have donors. I did not answer because I am PMS-ing. She told me that having a Donor Card is not an assurance that the blood that we have borrowed will be replaced. She said that it is MERELY a record of the donor’s blood donations. So, next time that we need blood, we should make sure that we have donors. I just sighed. When she was done talking, I asked her again what the donor card is for. She said the same thing. It only serves as a record of blood donations. She said that we will NEVER be given priority and replacements are always depending on the available stocks. Nevertheless, she checked the record again and found my grandma’s name and told me to follow it up tomorrow. I asked for their number and she wrote it down with a frown.
I can still remember from the countless seminars that I have attended by Red Cross that once you donate blood, your loved ones can benefit from it as long as you present your donor card. This is why the folks of patients who have health problems needing frequent blood transfusions often donate blood in advance to ensure that they can immediately acquire the blood for the patient when the need arises. So when I arrived home, I searched for “some evidence” online.
Blood Donors Card
Each blood donors will be given BLOOD DONORS CARD. This card can
be used when the owner or any member of his family and friends needs
blood. He will be given priority depending on stocks/availability when he
presents this card to any Red Cross Blood Service Facilities nationwide
together with the blood request from the hospital. However, this card does
not exempt the holder from paying the processing fee. This is intended
to cover the cost of the reagents used to screen all donated blood for
You can visit the site about Mass Donation Activity Guidelines here.
So, tomorrow I will again call Red Cross and the hospital. I hope we can refund the P2,000 asap. We need it by Monday and to think, tomorrow’s a holiday. Oh boy!
Maybe it was just a misunderstanding between the lady and me but she should be clear next time. Oh well, I’m still disappointed. She wasn’t even therapeutic.