F&E addresses the pending challenge on demand of the Negrense community by offering 33 SERVICE BAYS, 7 DAYS A WEEK! As of date, F&E Family of Stores has a total of 12 branches in Visayas and Palawan, eight of which are full-time service centers. Last September 17, we hopped on a ferryboat to attend its media launch and press conference.
22 New Service Bays, Open 7 days a week
Negros has a pending challenge on demand given the high number of heavy trucks and the increasing number of private vehicles in the province. With the expansion from the original 11 service bays, it now has 33 service bays for basic services such as Wheel Alignment, Wheel Balancing, Tire mounting, Tire Rotation, Vulcanizing, Oil Change, Suspension and Transmission, Brake System, Engine Repaint, Tune-up, Clutch System, Steering System, Under chassis Repair, Cooling System, Belts, Air-conditioning, Electrical System, and Basic or Comprehensive Preventive Maintenance Services.
By opening its operations even on Sundays, vehicle owners and motorists can now avail of their autocare services even on weekends when they actually have free time.
Modern Equipment and New Services Offered
To further improve its services, F&E added the Sunshine brand to its portfolio. It is now the company home to a nationwide distribution of a world class brand of Automotive Service Equipment (wheel aligner, wheel balancer, tire changer and lifter). This development has garnered positive feedback from the customers and from the employees themselves. This development leveraged the modernization of all 8 branded service centers operated by F&E in Panay, Negros and Palawan (Goodyear Autocares, Valvoline Service Centers and a Bridgestone Service Center).
Backed with its solid principals, it continues to prove its competitive edge among other service centers. At F&E, customers do not only get the services that they need but the comfort and convenience that they deserve as all its branches move as a network.
Motoring Family Lounge and Café
Quick services usually get done in 30 minutes of a couple of hours while long overhauls last for at least a day or two. No one wants to wait in the heat and that is why F&E has a new Motoring Family Lounge and Café where customers can wait in comfort.
“This is our big gift to the Negrense motoring community after 23 strong years of patronage and trust they gave the F&E brand of service.” said Emmanuel S. Aguillon, Senior Vice President and Chief Finance Officer of F&E Group, the parent company of F&E Family of Stores (Automotive). In all of its branches, F&E employs locally and this particular branch employed 100% Negrense.
It was a blessing to have attended its media launch that day. It wasn’t only a chance to have the first peek on the grand expansion, but it was also a learning opportunity for us. When asked, Atty. Eduardo Aguillon, President, said that his secret to his success is promptly paying the banks that assisted him in establishing his businesses. His wife, Filamie S. Aguillon, CEO and General Manager, is perhaps another secret ingredient to his success with her own accounting expertise. They also started with a clean slate, young and fresh. But with hard work, dedication, confidence, and faith in themselves and the people around them, they were able to put up an autocare service center. Three decades later, it has become the biggest in Visayas and Palawan.
In addition to their constant pursuit of innovation, they always find ways to make their customers happy. It’s safe to say that this is what made them ace the game.
Congratulations, F&E, and thank you for having us.
F&E Bacolod-Singcang Goodyear Autocare opens at 8:00 am until 5:00 pm, Monday to Sunday
Tel. No. +63 34 433 1163 or 433 1181, Telefax +63 34 707 2725 or 708 8371
F&E Family of Stores (Automotive) is a division of F&E Group of Companies.
Distributor of Sunshine Automotive Service Equipment, Hi-Power Oils and Chemicals, Valvoline Oils and Chemicals, Wanli Tires, Goodyear Tires